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Helen Miranda
4A's Agency Search Liason
helen@aaaa.org

Critical Mass Chicago

SERVICE OFFERINGS
RevenueSpecialtyDescription
25%DesignExperience design for global brands is at the heart of what we do. We've built a strong reputation for handling large, complex, global clients and their digital ecosystem needs. We bring a proven track record of world-class strategy and experience design and back it up with operational excellence. We bring strong design practice including UX Architects, Art Directors, Designers, Motion Designers and more.



10%Digital/Interactive | Blogging Discussion forums, community buildingWe bring a full-suite of capabilities including social strategy, influencer engagement, community management, media, insights and analytics, creative and technology.



10%Digital/Interactive | E-Commerce SolutionsWe bring a deep set of credentials and strong track record in commerce and transactional experience design and development. Over 80% of our client engagements include a transactional component, whether it's activation, booking, shopping cart, check-out, self-service or online support. We've worked with some of the world's most demanding brands such as Dell, adidas, AT&T, Luxottica, Gucci, Citi and more.



10%Digital/Interactive | Mobile and WirelessWe have 12-years experience designing for the mobile screen where we have designed for both the mobile web and native applications, as well as full responsive design systems that include eCommerce. We're actively engaged on mobile strategy and/or implementation work for about 80% of our clients including Luxottica, Citi, AT&T and more.



5%Digital/Interactive | Search Engine MarketingEnter optional description



20%Digital/Interactive | Website development, hosting, monitoringWe have a 15-year track record in web design. Our engagements range from user experience led redesigns to complete platform overhauls. This area is core to what Critical Mass has to offer.



10%Marketing Data AnalyticsEnter optional description



5%Media BuyingEnter optional description



5%Media PlanningEnter optional description